Small businesses deserve high-quality IT support that supports and protects their operations, facilitating them to grow. Our Small Business IT Support package equips organisations with all the expertise, resources and services they need to drive secure productivity; to scale their operations without delay; and to keep at pace with the changing landscape of business technology.
Small Business IT Support
Our IT support package has been engineered to fit the unique requirements of small businesses. This means that it is cost effective, whilst offering an extensive array of services to assist you in maintaining your IT infrastructure with minimal downtime. We also pride ourselves on being a partner to our clients, helping them further their IT objectives. We have found that small businesses often don’t think that they can have high-level IT support at their budget and organisational size. IT managers are often preoccupied with general maintenance, fixing breakages – keeping the lights on. Our mission as an IT partner is to help clients realise the potential of IT, drive for growth and innovation. We believe that this is possible for all organisations – especially small businesses.
Small Business IT Support
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Contact us today for insight into how our support package can optimize and enhance your current IT function.
Features
Unlimited Support
With our IT support package for small businesses, there are no usage caps, and no service gaps. You get everything you need for consistent, day-to-day IT support. You will get unlimited calls to our helpdesk; unlimited callouts to your site; and 24/7 network and system monitoring to minimize downtime.
Dedicated Account Manager
We make sure that the support you’re getting remains aligned with your business needs. Every client is appointed a dedicated account manager, and receives regular service reports to maximise transparency into the service. You will also have regular business reviews with your account manager.
Fixed Monthly Billing
Predictability has great value in business budgeting – especially for small businesses. Our service has always been aimed at giving businesses everything they need for their IT support – and this includes a fixed monthly pricing structure, allowing you to streamline and plan your IT budget much more effectively.
Key Benefits for Small Businesses
When it comes to what we believe is most important in modern IT support, we lead by example. From our proactive approach to support, to our personalised account management, the service we aim to provide will always be informed by and aligned to our business objectives.
Proactivity
Don’t let IT support be a game of catch-up. Our approach to everyday support – which incorporates network and system monitoring, and a highly efficient case management system – helps our support teams anticipate and prevent issues, as well as minimize the downtime when they do occur.
Scalability
In many small businesses, IT support is often the last area that is scaled up or out. Our support package is designed to give small businesses – from one-man bands to 100-user organisations – everything they need for comprehensive, proactive IT support, and at an efficient price.
Partner-led
Small businesses can benefit from technology just as much as larger enterprises – and an organisation’s size and budget shouldn’t be a limiter to that. As an IT partner, we help small businesses keep their fingers on the pulse of business technology – we can advise you on when and how to adopt the right technology to further your strategic goals.
Why Babble for Small Business IT Support?
Driving Productivity
By keeping your IT infrastructure running efficiently, with minimal downtime – and providing big-picture guidance on how to leverage technology to further business goals – we aim to help you become your most agile, innovative selves.
Strategic Support
We help small businesses expand the scope of their IT operations. We’re not just here to mend broken IT – we keep your infrastructure running consistently, so that your IT leaders can focus on the things that matter. We’ll also be there to assist with projects if you need us.
Consistent Value
We know that you’ll want to get the most out of our support in the long term. The account management and service reporting included in our small business IT support package is included to make sure that you’re always getting what you need from us.
Client Testimonials
Clients we have helped
Small Business IT Support
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Schedule a meeting with us today to discuss how our IT support for small businesses can benefit your organisation.
